Pinnacle Customer Portal


The Pinnacle Customer Portal will be a one-stop-shop for your customer relationship with Pinnacle Polymers. Within the portal, you will have access to all the information you need, whenever you want. Enjoy the next level of customer service at 

Request samples & review all of your open and shipped orders in just a few clicks!

Review your order, any time, any place

The new Pinnacle Customer Portal,, allows you to review all of your orders at any time – and on any device. You can also find and download your order related documents directly from the portal at your convenience.

If you already have a login to, you can login here. If you have any difficulty accessing the 1st time or activating the Multi-factor Authentication, you can follow the set-up instructions here or request support from our support team.

If you do not already have a login to the Portal and would like to request one, please register here.

Everything you need at your fingertips via the Pinnacle Customer Portal


  • Review all of your open and shipped orders in just one click 

  • View and download all of your order-related documents 

  • Check the confirmation and shipping status of your orders 

  • Find the batch and railcar number for your shipped orders 

  • Review the latest estimated ship dates for your open orders 

  • Request samples 

  • Contact your account representative 

Let's Get in Touch

We're happy to help you with any questions or requests. Feel free to complete our contact form.